Packages are generally dispatched within 8-10 working days after receipt of payment and are shipped via DHL, FedEx, or USPS with tracking, whichever shipping method you select at the time of checkout, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
We offer the rightmost and economical shipping methods for our valuable customers. Furthermore, for any related additional queries or concerns, please contact us and we will make things better for you.
Returns and Canellations:Â
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Special and Customised order items such custom made garments that is specifically ordered for your make are excluded from our usual 30 day return period and can only be returned if faulty or delivered in error.
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You may cancel your contract with us for the goods you order at any time up to the end of the 3rd working day from the day after the date you ordered the goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
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To cancel your contract you must notify us in writing. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.
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If you cancel the contract but do not return the goods to us in the condition they were in when delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
